Refund Policy

Effective Date: 26 February 2025

At Adore Store, customer satisfaction is our priority. This policy outlines our refund and return procedures to ensure a hassle-free experience.

1. Eligibility for Refunds

• Refunds are applicable only for defective, damaged, or incorrect items.

• Items must be unused and returned in their original packaging with tags attached.

• Refund requests must be made within 7 days of receiving the order.

2. Non-Refundable Items

• Gift cards and promotional items.

• Items marked as final sale.

• Products returned without original packaging or used items.

3. Refund Process

• To initiate a refund, contact us at sales@adorestore.com with your order details and reason for the request.

• Upon approval, return instructions will be provided.

• Refunds will be processed within 7-10 business days after receiving and inspecting the returned item.

• The refund will be credited to the original payment method.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• A shipping label may be provided in certain cases.

5. Late or Missing Refunds

• If you haven’t received a refund within the stated period, check with your bank or payment provider.

• If the issue persists, contact us at sales@adorestore.com.

6. Exchanges

• We offer replacements for defective or damaged items instead of refunds, if preferred.

For further assistance, reach out to us at +91 7264971234 / +91-7768010427 or sales@adorestore.com.